Simplify Your Daily Management

  1. Simple to use software
    • Very simple design using visual display which drastically reduces training time.
    • Touch-screen interface enables fast, accurate service.
  2. Integrated payment processing
    • Eliminates the need for additional equipment.
    • Process credit, debit and check transactions from the POS system.
    • Your own custom printed gift card program included with system.
  3. Automatic order routing to kitchen increases speed and order accuracy for your restaurant.
    • The orders are transmitted directly from server stations to the kitchen.
    • You are able to serve more customers by keeping servers on the dining room floor.
  4. Time Clock
    • Allows employees the clock in and out from any touch screen monitor.
    • Data may be exported to your payroll software.

Benefits for Quick Service Restaurants

  1. Customer management
    • Assign customer phone numbers for to-go orders.
    • Quick and accurate order fulfillment increases customer satisfaction.
  2. Monitor stock depletion by:
    • Recipe - Reduced each time an order is placed.
    • Customer - Inventory that is potentially reduced for each customer (i.e. straws, napkins).
    • Day - Inventory that is potentially depleted on a daily basis.
    • Employee - Inventory that is reduced with each employee shift.
    • Shift - Items such as disposable gloves, hairnets, etc.
  3. Drive-thru management
    • Confirmation to ensure that customers receive their proper order.
    • Order timers keep track of the length of each customer is at the drive-thru.
  4. Kitchen video display
    • Quickly relay order information to the kitchen for rapid order fulfillment.

Benefits for your Casual Dining Restaurants

  1. Table Tracking
    • View the occupied tables, available tables and tables waiting to be cleared.
  2. Payment Management Tools
    • Allows for a central cashier or for servers & bartenders to manage all your customer’s payments.
    • End-of-shift reports are available by each register and by employee.
  3. Sales Tracking Tools
    • Generate sales reports by employee, time, product and productivity.
    • Assess which employees are selling the most.
  4. Graphical Table Map
    • You can design an on screen table layout similar to the physical layout of your restaurant.
  5. Table Management Features
    • Separate checks by seat or dollar amount and track bar tabs.

Additional Features for Hospitality Merchants

  1. Improve communication with custom kitchen messages
    • Servers can communicate directly with the kitchen while remaining on the dining room floor.
    • Kitchen messages can display in another language.
  2. Assign names to tabs
    • Ensure order accuracy and improve customer satisfaction.
    • Avoid food deliveries to the wrong table.
  3. Organize ordering options
    • Utilize customized menus.
    • Touchscreen menu simplifies and expedites ordering.
  4. Save time with automatic end-of-day resets and reporting functions
    • Displays and resets server end-of-shift totals.
    • Harbortouch automates reporting to decrease bookkeeping costs.
  5. Reduce shrinkage by monitoring inventory
    • Servers can’t provide complimentary food to friends.
    • Reports allow you to track food/supply usage and stock levels.
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